Friends of the Children - SF Bay Area

Are you a detail-oriented, highly organized professional with a passion for making a difference in the lives of children and families? Do you thrive in dynamic, mission-driven environments and bring energy, creativity, and professionalism to everything you do? If so, Friends of the Children-SF Bay Area (Friends-SF) invites you to join our team as an Operations Coordinator! 

At Friends-SF, we empower youth facing systemic barriers to achieve their big dreams. We provide each child with a long-term, salaried, Professional Mentor—a Friend—who walks alongside them from kindergarten through high school graduation. Our evidence-based model changes the trajectory of lives, helping children build resilience and write their own stories of hope.  

Founded in 2017, Friends-SF is part of a nationwide network with a 30-year track record of impact. Serving the Bayview Hunters Point community in San Francisco, we are committed to expanding our reach. Learn more at friendssfbayarea.org.  

About the Role 

As Operations Coordinator, you will be the backbone of our day-to-day operations as we grow, ensuring that our expanding facilities, systems, and processes run smoothly to support our staff, children, and families. Reporting to the Director of Operations, you will coordinate operations in areas such as facilities and fleet management, IT, office administration, HR, and finance. This onsite position operates Monday through Friday, 10:00 a.m. to 6:00 p.m., with occasional weekend events. 

Your Key Responsibilities 

Operations & Administrative Support 

• Manage financial documentation, including accounts payable and receivable. 
• Serve as the primary liaison with our IT vendor, addressing technology, network and equipment needs. 
• Coordinate HR functions such as onboarding, payroll processing, background checks, and training compliance. 
• Maintain vehicle schedules and oversee maintenance for company-owned and leased vehicles. 
• Develop and maintain organized file and document management systems across Teams, SharePoint, and OneDrive. 
• Research options and present recommendations for organizational needs. 
• Draft professional correspondence, reports, and spreadsheets for internal and external audiences. 

Office & Facilities Management 

• Support expanding footprint as our facilities double in size in 2025.
• Serve as the primary point of contact for visitors, including families, donors, and vendors. 
• Maintain and organize supplies, coordinate with vendors, and ensure the smooth operation of our office and facilities. 
• Proactively address site, equipment and supply needs to create a welcoming, safe, and efficient workspace. 

The ideal candidate will bring: 

Core Skills: Exceptional organizational skills, meticulous attention to detail, and the ability to prioritize and follow through. 

Communication Excellence: Outstanding verbal and written communication skills.

Collaboration:  Proven ability to coordinate skillfully across functional teams. 

Problem-Solving Prowess: A proactive mindset with proven problem-solving abilities. 

Personal Attributes: A sense of humor, a joy to work with, and a mission-driven attitude. 

Professionalism: Reliability, discretion with confidential information, and the ability to perform under pressure. 

Technical Skills: Proven experience with file and document management systems, Office 365, advanced Excel proficiency, and general IT knowledge. 

Process Improvement & Documentation: Skilled at documenting and streamlining systems and processes.

Preferred Skills: Familiarity with facilities management, HR platforms, and finance. 

Required Qualifications 

• Associate degree (AA) required; bachelor's degree (BA) strongly preferred. 
• At least two years of relevant experience in operations, office management, or a related field. 
• Proven experience supporting scaling of facilities and systems 
• Proficiency in Office 365 applications (Outlook, Teams, Excel, Word). 
• Ability to lift items weighing up to 30 lbs. and perform tasks requiring bending, twisting, and standing for extended periods. 
• Valid driver’s license with a clean driving record. 
• Pass pre-employment drug screening   
• Pass fingerprint and background checks   

What We Offer 

Compensation: $65,000–$70,000/year, based on experience. 

Benefits: Full medical, dental, and vision coverage, 401(k) matching, life and long-term disability insurance, three weeks of paid vacation, two weeks of sick leave, six mental health days, and expense allowances. 

Culture: A collaborative, mission-driven environment where work-life balance is respected, and achievements are celebrated. 

To Apply 

Submit your resume, a cover letter detailing your fit for the role, and a writing sample to https://friends-of-the-children-sf-bay-area.hiringthing.com/job/861057/-operations-coordinator. Local candidates only; no relocation assistance available. 

Friends of the Children-SF Bay Area is an Equal Opportunity Employer. We are committed to diversity, equity, and inclusion and encourage candidates from all backgrounds to apply.